Our office represents its clients at all stages of consumer complaints and in all cases in the Consumer Courts, including the appeal process to the Consumer Arbitration Panel, especially provides consultancy services in the automotive sector, defective goods and services, consumer loans, housing finance contracts (mortgage loan), prepayments, housing finance or on subscription contracts and unfair terms in the contract.
Our office provides legal services that can be summarized as making applications, filing a lawsuit and follow-up in all matters that fall within the scope of consumer rights law especially in the issues as follows:
•Applying to the Arbitration Panel in favor of consumers in order to resolve the problems faced by consumers,
•Peace negotiations between the seller and the buyer, signing a protocol,
•Filing and following up lawsuits in the consumer court,
•Applications of consumers to the Competition Board,
•Applications made by consumers to the Ad Board,
•Establishing dealership and branch relations,
•Resolution of disputes arising from defective goods or defective services,
•Disputes arising from time share holidays,
•Disputes arising from housing finance agreements,
•Disputes arising from guaranteed goods,
•Door-to-door sales - disputes arising from distance sales,
•Disputes arising from unfair terms,
•Disputes arising from credit card contracts and usage,
•Cases arising from package tours
LAWYERS
AV. VOLKAN AYAZ
AV. AHMET KÜRŞAT SAĞBAŞ
AV. CENGİZ KÖMÜRCÜ